This page is designed for a training institute for service providers. The first item that has been designed is a Sales and Project Management Exam. The concept in creating this online exam is for service providers to gauge the EDD lifecycle skills of their sales reps and project managers. Why is this important? The days of account managers dealing only with paper and scanning are coming to an end. They are being replaced by Digital services consultants. These new roles for account managers also comes with a new skill set. The ability to consult their clients as well as be the first line of defense. They must know ESI, FCRP Rules, have a greater understanding of E-Mail stores, filtering, processing, filetypes, online review platforms and hosting, foreign language as well as additional software. The list goes on and on. Electronic discovery is here to stay and with that service providers need to do even more for their clients. Their project managers need to be some of the best in the industry and have a skill set above those of the new digital services consultants. They have to see twists and turns before they happen and juggle several projects at once. To advise their clients and to why they are making certain recommendations and to articulate that. This all comes back to one point. Do these individuals have the proper skill set to consult and complete a project thru the EDD lifecycle.
To some dealing with electronic discovery can be quite horrific. The metaphor of a horror movie is not that far off base. Randall Consulting understands this. That is why we created this online exam. Since 99% of the exam is either multiple choice or true and false we also realize that you may get some answers correct just by guessing. Just because you got it right by guessing does not mean you fully understand the topic. After you have finished the exam press the e-mail button so the results come to us. At the very least show it to your supervisors. If you are a service provider and lag behind in training and doing EDD the correct way you may be one lawsuit away from pondering this statement. If only I would have gotten the proper training sooner.
To get the full effects of this exam keeping the audio on is essential. You will start this exam as a journey. The more questions you do not know that yes it will start to feel horrific. Once completing this exam you will understand completely these last two sentences.
There are 100 questions in this exam. Good luck!
Besides teaching EDD classes across the country we also teach onsite classes as well.
John Randall
The .ZIP file containes the flash version as well as an .HTM version. for the HTM version to run correctly the skin.swf must be in the same folder. The .ZIP file also contains an autorun file in case you would like to burn it to CD and distribute it to other offices.
If using the Flash version be aware that you might have to expand the window so all the menu items are featured.